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ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 1 month ago

Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

futurism.com

ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 1 month ago
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Months after reversing course on its AI automation scheme, personal finance company Klarna is struggling to re-fill its ranks.
  • hark@lemmy.world
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    1 month ago

    Klarna, eh? The same Klarna doing an IPO soon? https://www.forbes.com/sites/greatspeculations/2025/09/03/klarna-klar-ipo-update-dont-buy-now-or-later/

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