Though creating a lemmy account is not that complex. Typically all you have to do is fill out a form on the websiten instructions included. The problem there is not the tech literacyn but the willingness of the people to even interact with systems they don’t know, like finding a home instance or understanding the concept of the fediverse. Most people could create a lemmy account, though also most people wouldn’t.

Spot on, it feels complicated because they don’t understand what’s being asked. I’ve said this before previously, but most people have no concept of frontends and backends. For most people, Twitter is just something that’s on their phone, and it uses the internet to see what other people have in their Twitter apps on their phones.

Because internet usage and software generally is like 99.999% commercial, even the idea of closed and open source probably doesn’t make sense to a lot of people. “Check out Mastodon, it’s like Twitter but anyone can host it” would mean nothing to the average user. I’m on the absolute lower end of tech literacy in this community, so it’s constantly apparent how much my Lemmy friends overestimate the general population.

Edit: To be clear, I say that non-critically. The tech industry has made it so astonishingly easy to interact with incredibly complicated systems, but they exploit the resulting ignorance for profit and market share because it severely limits our agency to choose something less antagonistic.

“You’re not giving any context for your incredulity” might be the most helpful phrase I can remember hearing for communicating on the internet.

I’ll tell you something about heroin for me. I did very very poorly in school, until I started doing narcotics. Then I went to the top of my class because my mind was so restless and turbulent and I could not sit still. […] I’d probably today be diagnosed as ADHD, I was bouncing off the walls. I couldn’t sit still, I just wanted to get in the woods. […] I started doing heroin, I went to the top of my class. Suddenly I could sit still, I could read, and I could concentrate, I could listen to what people were saying, things made sense to me. […] It worked for me. And if it still worked, I’d still be doing it. […] It killed my brother, and it destroys your relationships. It hollows out your whole life. You have a one-dimensional life. I was a bundle of appetites and it was a full time job to feed them, with drugs and sex and alcohol and extreme behavior.

Is he implying that an ADHD diagnosis would have been frivolous for him because…he self-medicated with heroin and it worked out dandy?? Hasn’t he publicly criticized the rate of ADHD diagnoses and related medications?

Because email federation is inherent to everyone’s understanding of how that service works. And perhaps more importantly, email “instances” are run by corporations. Laymen are not signing up on a “server” or “instance,” they’re signing up for Google, Apple, or Microsoft - the service they get aligns to a company that provides it. Nearly every single service that anyone has ever signed up for online has followed the same essential process: go to fixed url, create id and password, gain access.

It’s easy to underestimate, especially in communities like this, how enigmatic the entire infrastructure of the internet is to the general population. Think of those videos where people are asked what “the cloud” is: they pause and ponder and then guess “satellites?” because they’ve never even wondered about it. I’m guessing that for many people, something like Twitter is just something that lives in their app store that they can choose to “enable” on their phone by installing it.

People know that software is “made up of code,” but they don’t understand what that means. The idea that an “application” is a collection of services run by code, that there are app servers and web servers, that there are backends and frontends, is completely unknown to (I’d guess) a significant majority of people. And if someone doesn’t understand that, it’s honestly near impossible to understand what anything in the fediverse is.

And most importantly: this is not any user’s fault. IT and the Internet developed so quickly, and it was made so seamlessly accessible by corporations who at first just wanted their services to be adopted, and then wanted everything even more deliberately opaque so those users were more likely to feel locked in and dependent while the services themselves tail-spun in degradation.

We need more, and more accessible, and friendlier, tech literacy in general. The complexity of our world is running away from us (“I have a foreboding [of a time…] when awesome technological powers are in the hands of a very few, and no one representing the public interest can even grasp the issues” - Carl Sagan) and we simply can’t deeply understand many of the things that directly impact us. But because of its ubiquity, IT may be the best chance people have of getting better at understanding.

I’ve had a Miele for 9 years. I don’t know if anything’s changed recently, but based on my personal experience, that’s a hard recommend.